FAQ

Common questions about how CookieRay works.

Does CookieRay block scripts automatically?

It depends on your consent behavior mode. In Strict mode (Block Until Consent in the admin), CookieRay delays known trackers until the visitor grants the relevant category. In Log Only mode (Log Consent Only), it does not delay scripts — it records consent, and still removes known tracking cookies for categories the visitor hasn’t accepted.

What is CookieRay Pro, and does it replace the free plugin?

CookieRay Pro is an add-on that requires the free plugin. It adds geo targeting, scheduled scans, GTM / Meta Pixel / Adobe integrations, a trust badge, and custom CSS. See CookieRay Pro Overview.

How do I contact support?

Use the contact page. Free plugin users can also post in the WordPress.org support forum.

What is Google Consent Mode v2?

Google Consent Mode v2 is a way of signaling a visitor’s consent state to Google’s tags so they can adjust their behavior based on the granted categories. CookieRay can send these signals when the Google Consent Mode v2 toggle is enabled.

Does CookieRay send data to CookieRay servers?

No. CookieRay does not send usage data, telemetry, or visitor payloads to any CookieRay-operated server. Your consent logs and inventory stay in your site’s database unless you export them.

How is my visitors’ IP handled?

CookieRay does not store raw IP addresses. It stores a one-way SHA-256 hash of the IP address and user-agent, and the user agent itself is kept only as a short 16-character SHA-256 hash prefix — never raw.

How is the dashboard score calculated?

The dashboard score is the share of seven equally weighted checks that pass. It is guidance to help you improve your setup, not a certification of compliance.

Can I export consent logs?

Yes. Export consent records as a CSV file (up to 500 of the most recent matching records at a time), and download a PDF receipt for any single record, from Consent Logs.

Does it work with caching plugins?

Yes. The banner initializes from front-end scripts after page load and works alongside plugins such as WP Super Cache, W3 Total Cache, WP Rocket, LiteSpeed Cache, and SG Optimizer. Always verify behavior with your own caching rules.

Does CookieRay support multisite?

Not in this release. CookieRay targets standard single-site WordPress installs; network-wide multisite is not supported.

Will it conflict with other consent plugins?

It can. Running two consent plugins together may duplicate banners or cause them to fight over script interception. Disable overlapping consent plugins while evaluating CookieRay.

What database tables does CookieRay create?

Four tables (with your site’s prefix): {prefix}cookieray_cookies (inventory), {prefix}cookieray_consent_logs (audit records), {prefix}cookieray_scans (scan summaries), and {prefix}cookieray_third_party_scripts (deep script discovery).

Does deleting the plugin remove my data?

Yes. Deleting CookieRay via Plugins ▸ Delete runs uninstall.php, which drops the four cookieray_* tables, removes the option keys, and clears the scheduled purge hooks. Back up your database first if you need to keep that history.

CookieRay is not legal advice. Whether your site meets a given regulation depends on how you configure the plugin and the rest of your site.