Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how DevItems LLC (“DevItems,” “CookieRay,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our marketing and documentation website at cookieray.com (the “Website”). It applies to the Website only.

About the CookieRay plugin. This policy describes the Website. The CookieRay WordPress plugin is self-hosted: it stores cookie consent records and configuration on your own WordPress site and database. Consent data captured by the plugin is not transmitted to or stored on CookieRay or DevItems servers. The plugin’s data handling is controlled entirely by you as the site owner.

1. Information We Collect

We collect a limited amount of information when you use the Website:

  • Contact information. If you fill out a contact form, request support, or email us, we collect your name, email address, and the contents of your message.
  • Account and purchase information. If you purchase CookieRay Pro, our payment provider processes your billing details. We receive a record of the transaction, your license, and the email associated with the purchase.
  • Usage and analytics data. We collect basic, aggregated analytics such as pages visited, referring URLs, approximate region, browser type, and device type. This helps us understand how the Website is used.
  • Cookies and similar technologies. We use a small number of cookies on the Website (see “Cookies on This Website” below).

2. How We Use Information

We use the information we collect to:

  • Respond to support requests and inquiries;
  • Provide, deliver, and manage CookieRay Pro licenses and renewals;
  • Operate, maintain, and improve the Website and our products;
  • Send service-related communications you have requested;
  • Detect, prevent, and address security or technical issues; and
  • Comply with legal obligations.

3. Third Parties

We share information only with service providers that help us operate the Website and our business, including payment processors, email and support providers, analytics providers, and hosting providers. These providers are permitted to use your information only to perform services on our behalf. We do not sell your personal information.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including for support, billing, and legal or accounting requirements. Contact messages are typically retained for as long as needed to resolve your request and for a reasonable period thereafter. When information is no longer needed, we delete or anonymize it.

5. Your Rights (GDPR & CCPA)

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Object to or restrict certain processing;
  • Request a portable copy of your information; and
  • Opt out of the “sale” or “sharing” of personal information (note: we do not sell personal information).

To exercise any of these rights, email us at [email protected]. We will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.

6. Cookies on This Website

The Website uses a limited set of cookies and similar technologies for essential functionality (such as remembering preferences) and basic, privacy-respecting analytics. You can control cookies through your browser settings. Disabling certain cookies may affect parts of the Website.

7. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Website is not directed to children under 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on the Website where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact DevItems LLC at [email protected].